On 22 November, Totalsports Menlyn moved to its new house floor, of 1500sqm, within the Menlyn Purchasing Centre – making it the most important Totalsports retailer in Africa.
With an modern new design idea, the brand new retailer will supply prospects an attractive and fashionable setting through which to buy and expertise their favorite sporting manufacturers.
The design idea was impressed by what brings prospects to Totalsports’ doorways – their sport. Totalsports wished to showcase the power and fervour of sport and health and create a spot for everybody – whether or not they’re soccer followers, observe athletes, gym-goers, at-home fanatics or park runners. Inspiration was taken from well being golf equipment, studios and arenas as a way to create an setting that’s each partaking and galvanizing.
“The central philosophy behind the design is the precept of placemaking. As a design company centered on the bodily setting, we imagine the way forward for these bodily environments lies in designing areas and locations that have interaction individuals’s feelings and maintain them coming again,” says Adrian Morris of Johannesburg-based company, Design Partnership. The result's a beautiful retailer design that showcases an evolution of the Totalsports model setting, displaying up in a up to date and energetic means.
“We see experiential shops as crucial to the total omni-channel providing. Shops praise the net shopper and vice versa,” explains Andrew Farndell, head of operations and buyer expertise at Totalsports. “To reach this, we work carefully with landlords to have the ability to carry nice retail experiences, corresponding to Totalsports Menlyn, to our shoppers throughout the nation. It’s about unlocking potential and making sport and fitness accessible to all South Africans,” says Farndell.
Totalsports’ dedication to distinctive customer support and expertise could be seen of their workforce of specialist in-store employees at Menlyn, headed up by senior retailer supervisor Thabang Mathebula. When requested about what drives his workforce and his ardour, Thabang is fast to reply that his “workforce is targeted on serving to every one of many prospects that stroll into the shop, to unlock their potential via the most effective customer support and the newest product data and recommendation.”
What you may look ahead to
The brand new Totalsports Menlyn provides a variety of providers, together with free gait evaluation, expertly skilled run specialists, gear customisation, racquet restringing, battery-replacement providers and a devoted tech space. Totalsports Menlyn can be the brand new house floor for The Sneaker Shack x Totalsports Project Run collaboration. Positioned within the workshop space, you may drop off and donate a pair of beforehand cherished efficiency footwear. The sneakers will then be refurbished and redistributed, the place they'll discover their means onto the toes of deprived youth. That is an initiative that the manufacturers are each extremely happy with.
“By offering prospects with every part from main worldwide manufacturers to knowledgeable recommendation all underneath one roof, we imagine this won't solely be welcomed by shoppers but additionally performs a component in creating a long-lasting relationship with the Totalsports model. We imagine in making sport accessible to each South African and are proud to be a part of their sport and wellness journey” says Jon Stein, Head of Totalsports.
For a glimpse of the brand new Totalsports Menlyn Mega retailer, click here for the official video in addition to images of the shop opening occasions, which came about on 3 December 2021.
This new retailer design idea has been rolled out into the brand new Totalsports retailer in Canal Stroll, which additionally opened its doorways in December 2021.
Go to Totalsports.co.za for extra data.
Totalsports is a subsidiary of TFG (The Foschini Group), which opened 125 new shops in 2021, bringing the corporate’s whole to three 000 shops in Africa